Frequently asked questions

Cancellation Policy:Since I start working on your custom project right away, I'm unable to offer refunds unless you reach out immediately after booking.

To confirm your reservation, full payment is required within seven days of receiving your invoice. Please note that unpaid reservations and favor orders will be automatically canceled after this period. Your upcoming invoice will include a direct PayPal link and my Venmo username.

Within a 50-mile radius of Westford, MA. I can go up to 100 miles for an additional fee.

Right now, I can do weekends. Depending on where the event is located, I may be able to do a weeknight!

If you give me an idea of where you are looking, I can help with recommendations, but you would be responsible for booking the venue / restaurant.

Yes, for favors I will hand deliver to your door. For event planning services I will bring all the favors to the event with me.

I need at least a month. Depending on the services needed I may be able to squeeze 3 weeks but for all packages I need at least 4 weeks.

While I am no DJ, I have a speaker and some party playlists I would be happy to bring on request!

Not at this time. Unfortunately, the balloon arches are a multiple person job.

No, not at this time.